01
Security Training
The nationally accredited CPP31318 Certificate III in Security Operations, covering the full qualification or individual units. Suited to licensed or aspiring security personnel in guarding, crowd control, or close protection. RPL available.
RPL pathway available for working security personnel. All units assessed to ASQA standards and mapped to state licensing requirements.
02
Healthcare & Clinical
For clinical and allied health staff who encounter aggressive or distressed patients in EDs, mental health, primary care, and aged care. Covers Aggressive Behaviour Management, Code Black protocols, and Emergency Response Team training. Half or full-day, on-site.
Includes post-incident support frameworks and debrief structures. Suitable for Nursing Unit Managers seeking WHS-compliant training records.
03
Community Services
For social workers, NDIS support workers, aged care staff, and outreach teams working alone or in unpredictable environments. Covers lone worker safety, situational awareness, de-escalation in home and community settings, and knowing when to exit.
Covers personal safety planning, conflict avoidance, and supervisor reporting protocols. Ideal for onboarding new outreach or NDIS support staff.
04
Passenger Transport
For frontline staff in rail, bus, tram, maritime, and rideshare environments. Covers verbal de-escalation, physical intervention, fare evasion response, and incident reporting built around the realities of high-volume public transport operations.
Includes confined space management techniques and operator-specific scenario design. Suited to both frontline staff and team leaders.
05
OVA & De-Escalation
For any workplace where staff encounter aggressive or erratic behaviour, including retail, education, government, hospitality and real estate. Teaches early escalation recognition, confident verbal intervention, and WHS-compliant incident documentation.
Recognising escalation triggers, verbal intervention frameworks, safe distancing, and WHS documentation obligations.
06
Defensive Tactics
Physical skills training for security, corrections, and high-risk health environments. All techniques are legally defensible and scenario-tested, covering breakaway, restraint, and weapon awareness in a controlled, coached setting.
All techniques are legally defensible and proportionate. Suitable for individuals with no prior physical training.
07
First Aid
Nationally recognised first aid training for workplaces across all industries. Covers HLTAID011 Provide First Aid, CPR, and emergency response procedures — delivered on-site at your workplace by experienced practitioners. Suitable for designated first aid officers and general staff.
Covers emergency response, CPR, AED use, and management of a range of injuries and medical conditions. Nationally recognised and meets Safe Work Australia requirements for workplace first aid.
- HLTAID011 Provide First Aid
- HLTAID009 Provide Cardiopulmonary Resuscitation
- On-site delivery at your workplace
- Certificates valid for 3 years (CPR annually)
- Suitable for all industries and staff levels
08
Personal Safety
For individuals and workforces who need practical, everyday safety skills beyond the workplace. Covers situational awareness, threat recognition, assertive communication, safe distancing, and what to do when a situation becomes dangerous. Suitable for lone workers, women in the field, and high-risk role groups.
Builds the confidence and instinctive decision-making to stay safe across a range of environments — at work, in the community, and travelling. No prior experience required.
- Situational awareness and threat recognition
- Assertive verbal communication
- Safe distancing and exit strategies
- What to do when situations escalate
- Suitable for individuals and group delivery
09
Tailored Solutions
When a standard program doesn't fit, we consult, assess, and build from the ground up using your actual incidents, your environment, and your team's existing capability. On-site, blended, or as a series. Australia-wide.
Starts with a site visit and risk consultation. Includes custom scenario and content build, facilitator briefing, and a post-delivery evaluation report.
- Site visit and risk assessment
- Custom scenario and content build
- Blended or on-site delivery
- Post-delivery evaluation report
